Delay in Processing some Connected App Workouts

Incident Report for EGYM

Resolved

The incident is now resolved.
We have deployed a fix for the problem and the systems are now stable and under monitoring.
Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.
Posted Mar 06, 2026 - 23:03 CET

Monitoring

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Posted Mar 06, 2026 - 22:04 CET

Investigating

We have acknowledged an incident. We are investigating this currently.
There is no need to notify us of this incident, we will inform you once the incident is resolved.
Posted Mar 06, 2026 - 20:55 CET
This incident affected: Branded Member App (BMA).