The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.
Posted Mar 03, 2026 - 21:07 CET
Investigating
A fix has now been applied and we are now monitoring it. We will provide an update in 30 mins.
Posted Mar 03, 2026 - 20:25 CET
Identified
The root cause has been identified and we are currently working on a remediation. We will provide an update in 30 mins.
Posted Mar 03, 2026 - 20:02 CET
Investigating
User signup request may experience some degradation. We are currently investigating the root cause. We will provide an update in 30 mins.